Bloom Heritage Inc.
Legal Agreement

Terms and Conditions

EFFECTIVE DATE: September 18, 2026

INTRODUCTION

These Terms and Conditions govern your use of the Bloom Heritage Inc. website and your purchase or use of salon services, beauty products, memberships, digital products, subscriptions, and other offerings provided by Bloom Heritage Inc. By accessing the website or purchasing or using an offering, you agree to these Terms and Conditions.

COMPANY INFORMATION

Bloom Heritage Inc. is located at 5960 Fairview Rd, Suite 400, Charlotte, NC 28210. Bloom Heritage Inc. may be contacted at 1-800-793-0782 or info@bloomheritage.com.

SERVICES AND PRODUCTS

Bloom Heritage Inc. provides hair and beauty services and may offer physical beauty products, memberships, digital products, and subscriptions. The specific services, products, descriptions, prices, availability, and applicable terms will be provided at the time of booking or purchase.

PRICING

Pricing is determined based on the particular salon service, product, membership, digital product, or subscription selected. Prices for services and products will be communicated before the applicable purchase or service is provided. Bloom Heritage Inc. reserves the right to change prices for future purchases or services.

PAYMENT TERMS

Payment is due according to the payment instructions provided by Bloom Heritage Inc. at the time of purchase or service. Salon services may require payment at the time the service is provided.

Products and other offerings may require payment at checkout. Any different payment arrangement must be communicated or agreed upon by Bloom Heritage Inc.

LATE PAYMENTS

If a payment becomes past due, Bloom Heritage Inc. may suspend applicable services, memberships, subscriptions, or other offerings until the account is brought current. Any late fees will apply only when disclosed or agreed upon before they become applicable.

REFUNDS

Refund eligibility depends on the type of offering purchased. Physical products, digital products, salon services, memberships, and subscriptions may have different refund conditions. The refund policy communicated at the time of purchase or enrollment will control.

Because the intake form does not specify a final refund policy, Bloom Heritage Inc. should confirm and publish its exact refund terms before accepting online purchases.

CANCELLATIONS

Cancellation requirements may vary depending on the service, appointment, membership, subscription, or other offering. The applicable cancellation policy will be communicated at the time of booking, purchase, or enrollment.

Bloom Heritage Inc. should establish and publish its final appointment cancellation and no-show policy before launch.

MEMBERSHIPS

Memberships may provide access to selected salon services, products, resources, or other benefits. Membership pricing, billing frequency, benefits, renewal terms, and cancellation procedures will be provided before enrollment.

SUBSCRIPTIONS

Subscriptions may provide recurring access to selected products, services, resources, or other offerings. Subscription pricing, billing frequency, renewal terms, cancellation procedures, and applicable benefits will be disclosed before enrollment.

PHYSICAL PRODUCTS

Physical products are subject to availability. Product descriptions, pricing, shipping information, and applicable return or refund terms will be provided at the time of purchase.

DIGITAL PRODUCTS

Digital products are delivered electronically according to the applicable product terms. Unless otherwise stated, purchasing a digital product does not transfer ownership of Bloom Heritage Inc.'s intellectual property.

SALON SERVICES

Salon and beauty services are personalized services. Results may vary based on individual hair characteristics, condition, maintenance, preferences, and other factors. Clients are responsible for communicating relevant information about their hair, beauty needs, allergies, sensitivities, or other circumstances that may affect the service.

CLIENT RESPONSIBILITIES

Customers agree to provide accurate and complete information when booking appointments, purchasing products, enrolling in memberships or subscriptions, submitting forms, or communicating with Bloom Heritage Inc.

INTELLECTUAL PROPERTY

The Bloom Heritage Inc. website and its content, including text, graphics, logos, photographs, designs, digital materials, and other original content, are owned by or used with permission by Bloom Heritage Inc. Content may not be copied, reproduced, distributed, modified, or commercially used without authorization.

DISCLAIMER

Information provided through the Bloom Heritage Inc. website is for general informational purposes. Product information and beauty-related information are not intended to guarantee a particular result. Individual results may vary.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Bloom Heritage Inc. will not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of the website, products, or services. Nothing in these Terms and Conditions excludes or limits liability that cannot legally be excluded or limited.

THIRD-PARTY SERVICES

Bloom Heritage Inc. may use third-party platforms to process payments, host the website, facilitate communications, provide delivery services, or perform other business functions. Third-party services may have their own terms and privacy policies.

SMS COMMUNICATIONS

By providing your phone number and expressly opting in to receive SMS communications from Bloom Heritage Inc. through a web form or other permitted method, you agree to receive SMS messages from Bloom Heritage Inc. These messages may include customer care communications, notifications, updates, confirmations, responses to inquiries, and other communications related to your interactions with Bloom Heritage Inc.

Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing any product or service.

You may opt out of SMS communications at any time by replying STOP to any SMS message. After you send STOP, you will no longer receive SMS messages from Bloom Heritage Inc. unless you separately opt in again. For assistance, reply HELP.

Bloom Heritage Inc. does not sell, rent, or share SMS consent with third parties for their own marketing purposes.

Information collected in connection with SMS communications may include your phone number, name if voluntarily provided or associated with your phone number, message content, opt-in or opt-out status, and the date and time of messages. This information is used to send requested communications, respond to inquiries, provide customer support, and manage SMS preferences.

GOVERNING LAW

These Terms and Conditions are governed by applicable law. Any dispute will be handled in accordance with applicable law and any applicable written agreement between Bloom Heritage Inc. and the customer.

CHANGES TO THESE TERMS

Bloom Heritage Inc. may update these Terms and Conditions from time to time. Updated terms will be posted on the website with a revised effective date.

CONTACT

Questions regarding these Terms and Conditions may be directed to Bloom Heritage Inc. at info@bloomheritage.com or 1-800-793-0782.