Privacy Policy

INTRODUCTION

This Privacy Policy explains how Bloom Heritage Inc. collects, uses, and protects personal information when you visit our website, contact us, book salon services, purchase beauty products, enroll in memberships or subscriptions, purchase digital products, or otherwise interact with Bloom Heritage Inc.

We are committed to protecting your privacy and ensuring transparency about how your information is handled.

PERSONAL INFORMATION WE COLLECT

Depending on how you interact with Bloom Heritage Inc., we may collect information such as your name, email address, phone number, mailing address, information submitted through contact forms, appointment information, purchase information, membership or subscription information, communications with us, and other information you voluntarily provide.

We may also collect certain technical information associated with your use of the website, including information about your browser, device, and website interactions, where permitted by applicable law.

HOW PERSONAL INFORMATION IS USED

We may use personal information to respond to inquiries, schedule and manage salon services, process purchases, provide products and services, administer memberships and subscriptions, provide customer support, communicate with customers, manage SMS preferences, maintain website functionality, protect our business and users, and comply with legal obligations.

We use personal information for legitimate business and communication purposes consistent with the interaction in which the information was provided and applicable law.

SMS COMMUNICATIONS

When you interact with our SMS services, we may collect your phone number, name if voluntarily provided or associated with your phone number in our system, message content, opt-in or opt-out status, and the date and time of messages.

We use this information solely for purposes related to SMS communication, including sending important notifications, updates, or confirmations, responding to your inquiries, providing customer support, and managing opt-in and opt-out preferences.

Your information is only used to facilitate communication that you have consented to receive.

SMS INFORMATION SHARING

We take your privacy seriously. We do not share, sell, rent, or disclose your personal information to third parties for their own marketing purposes. SMS consent is not shared with third parties.

DATA SECURITY

We maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

SMS OPT-OUT

You may opt out of SMS communications at any time by replying STOP to any SMS message. Once opted out, you will no longer receive SMS messages unless you opt in again.

SMS TERMS OF SERVICE

By opting into SMS from a web form or other permitted medium, you agree to receive SMS messages from Bloom Heritage Inc. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing any product or service. Message HELP for help. Reply STOP to any message to opt out.

SMS CONSENT

SMS consent is collected through an affirmative opt-in process. Bloom Heritage Inc. will maintain appropriate records of SMS consent and opt-out preferences as required for its SMS communications.

PAYMENT INFORMATION

When purchases are processed through a third-party payment provider, payment information may be collected and processed by that provider according to its applicable privacy practices and security procedures.

COOKIES AND WEBSITE TECHNOLOGIES

The Bloom Heritage Inc. website may use cookies and similar technologies to support website functionality, understand website usage, and improve the user experience. Your browser may provide controls for managing cookies and related technologies.

THIRD-PARTY SERVICE PROVIDERS

Bloom Heritage Inc. may work with third-party providers that support website hosting, payment processing, communications, appointment management, product fulfillment, or other business functions. These providers may process information as necessary to provide their services and as permitted by applicable law.

DATA RETENTION

Bloom Heritage Inc. retains personal information for as long as reasonably necessary for business purposes, including providing services, maintaining records, processing transactions, resolving disputes, enforcing agreements, and meeting legal or regulatory requirements.

YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have rights concerning your personal information, including rights to request access, correction, deletion, or information regarding how your information is handled.

CHILDREN'S PRIVACY

The website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

THIRD-PARTY LINKS

The Bloom Heritage Inc. website may contain links to third-party websites or services. Bloom Heritage Inc. is not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of third-party websites they visit.

POLICY CHANGES

Bloom Heritage Inc. may update this Privacy Policy from time to time. Changes will be posted on the website with an updated effective date.

CONTACT US

Questions about this Privacy Policy or Bloom Heritage Inc.'s privacy practices may be directed to: